Shipping

All of the pieces in our shop are carefully handmade to perfection and packed by hand in our studio.

Our current processing time is 1-2 weeks. We ship to domestic USA and International. Please allow additional delivery time according to your destination.

These are guide for approximate delivery time to your destination depending on your local postal service:

USA 3–7 working days

Canada 1-2 weeks

UK & EU 1-2 weeks

AU & NZ 2-3 weeks

Rest of the world 2-4 weeks

Please plan ahead and allow enough time for delivery. Portobello is not responsible for any items arriving late for your event or delays caused by postal/shipping companies. Portobello will not accept packages returned due to failure to accept delivery. If you have any questions about an order please contact info@portobellojewelry.com.

You will receive update upon dispatch of your purchase.

If you need a piece urgently please contact info@portobellojewelry.com to discuss the option of rushing your item.